Hospice Mid-Northland operates a Clinical Team of specialist Palliative Care Nurses and a Family support Co-ordinator, and is supported by a talented and very dedicated Operations Team - and over 300 volunteers from our community. The Operations Team provides the structure to keep Hospice running sustainably day-to-day, so that our Clinical Team can keep providing their services free-of-charge to our community.
Clinical Manager - Jenny Coleman
As Clinical Manager, I am responsible for co-ordinating the clinical team to ensure the patients and families/whanau referred to our service have access to best practice palliative care in the place of their choosing. It is important that the team is supported to achieve these goals and this means ensuring that the resources needed are available, effective care co-ordination and collaboration between services takes place, and that the team are supported in this emotionally challenging area of healthcare. The clinical team includes nursing staff, a family support counsellor, and volunteers.
Family Support Counsellor - Angela Froitzheim
My role as Hospice family support counsellor is to be available to patients and families, individually or together through their journey. Support is co-ordinated and offered at Special Time therapy on Wednesdays for patients and families. Families receive bereavement support after their loved one dies and they are offered massage with volunteer therapists on Thursday afternoons. A Remembrance gathering is organised one a year for families and friends who have lost their loved ones during that year.
Clinical Nursing Team
The Hospice Mid-Northland specialist palliative care nursing team is comprised of five registered nurses plus a pool of casual nurses to assist with leave absences. The full-time team are Maureen Kearney, Siran Carter, Jo Bolter, Philippa Field and Lisa Puru with casuals Felicity Wooding, Sian Rhodes and Michael McGivern.
The nurses have post-graduate qualifications in palliative care and this increased knowledge and skills all combine to provide the specialist nursing care that is required at the end-of-life.
Our support and care of patients and their families/whanau may include assessment of issues and concerns, pain and symptom management, and psychological and spiritual support. Care is planned in conjunction with the patient and family/whanau to ensure their needs and wishes are respected. The focus in on trying to improve and support quality of life.
The nurses are on call overnight and in the weekends to ensure people have access to the specialist support and advice 24 hours, seven days a week. Home visits after hours are made if necessary to ensure patients receive the care and support required.
Another important aspect of of the Clinical Team's role is to support other healthcare professionals in our community, hospitals and aged care facilities with a palliative approach to care by increasing awareness and sharing our specialist knowledge and skills.
Meet Hospice Mid-Northland nurse, Lisa Puru, here.
Palliative Care Doctor
A palliative care doctor is available through our nursing team, if patients and their family/whanau need specialist medical intervention.
General Manager - Belinda Watkins
My role is to ensure the successful operations of Hospice Mid Northland; to implement the Board’s strategy and vision; to responsibly manage the resources given to us by funders, donors and sponsors; and to meet with, and work alongside health partners and community in order to ensure the ongoing sustainability of our service to our community.
At Hospice Mid-Northland we welcome your support and I am very keen to talk with you if you have suggestions or ideas for us - my door is always open. You can contact me directly at firstname.lastname@example.org or by phone on (09) 407 7799.
Fundraising & Awareness Manager - Adele Woodward
I am responsible for bringing in donations and funding, so that we can continue to provide the high level of service that our Hospice team aspires to. In my role, I build and maintain partnerships; organise and manage events; source sponsorships; make grant applications; and find clever ways in which people can donate to Hospice Mid Northland. I also manage the awareness of the Hospice Mid-Northland brand, maintaining consistent use of our visual identity, liaise with media, and manage our Facebook Page, newsletter and website.
Logistics Manager - Rod Matthews
My role is to manage and develop Hospice’s Logistics operations from end-to-end. This include securing donated goods from the Community or into the Processing Centre, to delivery, to Point of sale retail shops and other retail outlets. I manage health and safety for employees, volunteers and visitors, and I procure, maintain, replace and coordinate all patient equipment. I also co-ordinate volunteer Lifter/Shifter/Drivers who deliver and collect patient equipment from homes across the community. I also manage and maintain Hospice property, fleet and equipment asset registers.
Processing Centre Manager - Carol Price
My role is to manage and develop our Hospice Processing Centre operations. An important part of this is maintaining appropriate stock levels so that we can keep supplying our five Hospice Shops, which contributes significantly to the income that Hospice Mid-Northland needs annually to keep our palliative care services free-of-charge to our community.
Retail Supervisor - Vicki Beavis
My role oversees the management of our retail network of five shops in Kaikohe, Kawakawa and Kerikeri. Our retail network is supported by a team of committed volunteers who help us keep it all going. They mend, test, clean and repair goods - and they will also help you with superb customer services in our shops. Our Hospice Shops contribute significantly to the 40% of funding that Hospice Mid-Northland needs to raise annually to keep our services free-of-charge to our community.
Accounts Administrator - Jo Whitman
I support the day-to-day running of our services, including the accounts administration and financial side of Hospice Mid-Northland. I look after wages, accounts, statistics and banking. I also oversee our support services, contracts management. This is a part-time role, Monday to Friday.
Office Administrator - Fiona Brodie
My role is very varied and no two days are alike. The role includes giving administration support to the clinical team as well as keeping things running smoothly in the office. I take minutes at various meetings and carry out reception work.
Executive Assistant - Lara Francis
My role is to provide secretarial, administrative and operational management support to the General Manager to ensure the efficient management of the organisational database and all Human Resource (Staff and Volunteers) systems. I also provide assistance with reporting for board and organisational meetings.