We can be reached 24 hours a day for your care-related enquiry on 09 407 7799

Our Services

Holistic Palliative Care

We provide palliative care when there is no curative option available. Our services are for people with any life-limiting illness, which may include heart failure, renal failure, cancer, motor neurone disease, emphysema or other illnesses for which there is no cure. Our care is not limited to end-of-life and, with many patients, a longer-term relationship can develop over months following your diagnosis.

This includes management of our patient's pain and other symptoms, as well as engaging in conversations of honesty, truth and courageousness with patients and their whanau, their families.

We work closely with our patients and their families/whanau to enable our patients to continue to live with meaning and purpose in their lives.

How it Works

Following a referral, we are able to see the patient and their family/whanau to assess what their immediate needs and concerns are. Referrals may come from a General Practitioner doctor (GP) or directly from the patient or their representative. To make a direct referral, please contact Clinical Manager Jenny Coleman on 09 407 7799.

Our initial engagement can be a busy time, involving the patient, their family/whanau and the healthcare professionals involved in their care to ensure that appropriate care and support is in place. Our clinical team do not wear uniforms and our vehicles are unmarked, so we can visit you in confidence and maintain your privacy.

Our clinical team can be reached 24 hours a day by patients and their families to discuss their symptoms, medical care or to provide support if they become anxious or worried with questions and concerns.

Support within Homes and Aged Residential Care

We support people to remain in their homes or their aged residential care, working closely with other health professionals to provide specialist advice, medical equipment, and support with a palliative approach to their care.

Medical Equipment

We own and loan specialist medical equipment to our patients free of charge, which can enable our patients to remain in their own home following our clinical assessment. It is our goal to support our patients to maintain their independence, and to stay safe and comfortable throughout their treatment.

Our equipment is commercially cleaned, delivered and installed in our patient's homes free of charge.

Special People, Special Places, Special Time

Special Time is an opportunity for patients and family/whānau to enjoy and receive support in a caring, nurturing environment. This may include complementary therapies by qualified volunteers. These therapies are used to nurture, relax and provide time out. They also help alleviate stress and tension.

Your needs can be discussed on an individual basis and all Special Time therapies are provided by our wonderful volunteer therapists at no charge. Find out more about Special Time.

Please contact us if you would like information about attending Special Time or if you are able to provide a voluntary therapeutic service, host support or home baking.